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HBR on Customer Relationship Management-Harvard Business Review
HBR on Customer Relationship Management  
by Harvard Business Review (Author)
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Publisher : Harvard Business School Press (HBS)
Publish date : 01-Feb-2002
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Binding : Paperback
Availability : IsAvailable, Order now ships within 5-7 business days
List Price :   Rs. 595
15%   
off    
Greenleaf Price :  Rs. 506
You Save :  Rs. 89
ISBN : 9781578516995 / Indian ISBN 13: 9781578516995
Pages : 208
Book Summary : HBR on Customer Relationship Management
Presents a collection of articles, which helps organizations understand how to build customer loyalty through unique relationship-building strategies, such as partnerships, branding, and superlative customer service.
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